By the end of the SpaTRAINER™ workshop you will be able to:

• Explain the psychology behind how people learn best in a spa and wellness environment
• Write measurable learning objectives suitable for skills and knowledge based spa training sessions
• Design brain friendly spa training sessions with support materials
• Deliver interactive spa training sessions for small groups
• Describe how to train and measure intangibles such as intention, presence, flow and connection
• Explain how to increase trainee participation and maintain interest over longer periods of spa training
• Describe and demonstrate how to assess performance and provide constructive feedback
• Explain and demonstrate how to coach spa trainees to maintain and enhance performance

Some of the key topics of the workshop include:

• Creating wellness for trainers and learners
• Psychology of learning in a spa and wellness environment – creating multi sensory training
• Designing brain friendly spa training sessions that gain attention, train the task and check understanding
• Structuring session plans, handouts and visuals to support your training
• Creating impact through what you say and do
• Increasing participation through question technique, group exercises, icebreakers, energisers and music
• Adapting soft skills and technical training for one to one and group training
• Training and measuring intangibles such as intention, presence, flow and energy
• Assessing and recording performance and providing trainees with constructive feedback,
• Improving performance through corrective coaching
• Strategies for handling challenging situations

During the workshop you will deliver several group training sessions, which are assessed against international standards. Successful graduates of the post course project have the opportunity to be assessed and awarded the Group Training Certificate from People 1st, the British sector skills council for the hospitality, leisure, travel and tourism industry.

The programme fee includes the following:

• Wellness Inventory – a tool to help you gain personal insight into your state of physical, emotional, and spiritual wellness
• Two trainers throughout the workshop
• All course materials
• Pre-course project
• Post course qualifying project
• Group Training Certificate from People 1st