What will I get out of it?

• Skills to design and deliver engaging and inspiring practical skills and knowledge based training
• Skills to conduct structured training sessions with well defined measurable outcomes
• Inspiration to build creativity into the design and delivery of your training
• Ability to adapt training to cater for all learning styles
• Skills to facilitate groups and handle challenging behaviour
• Individual coaching and constructive personal feedback
• Confidence to manage the training environment, trainees and yourself
• Ideas on how to balance personal wellness with the demanding reality of your training role
• Confidence to communicate with senior decision makers who request training
• Ideas on how to balance personal wellness with the
  demanding reality of your training role
• Confidence to communicate with senior decision
  makers who request training

How will my business benefit?

• Enhanced reputation and positive guest experience
• Ongoing training and development encourages employee loyalty
• Consistency of treatments, therapists and trainers within and across multiple spas
• New treatments implemented effectively and within realistic timeframes
• Legal standards are maintained, e.g. medical, safety, consultation, contraindications, etc.
• Respond more flexibly to changing spa and wellness trends